Press Release

February 07, 2026 | For Immediate Release

SmartScore MQI was developed by Minedco Holdings, Inc. in August of 2023.

Minedco is a technology product and services company specializing in tailored data analytics, scoring models, and visualization systems that turn complex datasets into performance intelligence for technical teams and decision makers.

Minedco also built LiveOn, an AI story curation platform that helps people create, organize, and share AI curated story-books, using Facebook content as their starting point.

Minedco Announces SmartScore MQI™ for AI-Assisted Monitoring of Legacy Dashboards

A tailored analytics and visualization framework that translates KPIs into AI-readable scores and diagnostics — with humans in control.

Leesburg, VA (20176) — Minedco Holdings, Inc. today announced an expanded vision for SmartScore MQI™: an AI-assisted monitoring layer that helps organizations evolve existing dashboards into a continuous, explainable monitoring system — with human-in-the-loop approval built in.

Teams are often buried in charts yet still struggle to answer the questions that matter:
What changed? Why did it change? Is the behavior abnormal for this cohort?
What action should we take?

SmartScore MQI addresses this gap by translating heterogeneous KPIs into a deterministic quality index and a set of visual diagnostics that AI can monitor for cohort drift, outliers, and deviations from baseline behavior.

“AI should watch the dashboards—humans should stay in control,” said Jeff Horner, Founder of Minedco.
“SmartScore MQI turns KPI noise into a decision-ready signal, then routes explainable findings to people for review and approval. It’s how legacy monitoring becomes AI-driven without becoming a black box.”

What SmartScore MQI Delivers

SmartScore MQI is built for environments where performance cannot be reduced to a single metric.
Instead of replacing dashboards, MQI adds a translation layer: it normalizes KPI sets into a consistent score language and generates AI-readable diagnostics to support monitoring, benchmarking, and explanation.

  • SmartScore (MQI) performance scoring calibrated to your KPIs and thresholds
  • Cohort comparison reporting to benchmark locations, segments, teams, deployments, or time windows
  • Visual diagnostics (radar and density-style plots) to reveal performance shape, drift, and outliers
  • Explainable insights connecting score movement to driver KPIs and recommended next steps

Human-in-the-Loop by Design

SmartScore MQI supports responsible and trustworthy monitoring. AI identifies deviations and drafts recommendations; a human reviewer approves the outcome.
This approach scales awareness while maintaining governance, accountability, and operational judgment.

  • Approve or reject alert escalation when a cohort drifts below a defined quality threshold
  • Approve ticket creation with evidence (score trend, cohort comparison, driver KPIs)
  • Approve recalibration updates when KPI baselines shift due to rollout, seasonality, or policy changes

Built for Services, Not Just Software

SmartScore MQI is available through Minedco as a tailored analytics service and solution.
Minedco partners with organizations to ingest and normalize data, define KPI models, implement scoring, generate reports, and operationalize outcomes — through reporting, dashboards, alerts, or integrated workflows.

This services-first delivery ensures SmartScore MQI works in real-world conditions:
messy datasets, evolving KPIs, and practical requirements around transparency, adoption, and governance.

Designed for Real Operational Use Cases

  • Service performance benchmarking across locations or customer segments
  • Operational health scoring for complex systems and multi-metric environments
  • Experience and quality monitoring where “one metric” is never enough
  • Executive reporting that summarizes performance without hiding details
  • Release validation by detecting cohort distribution shifts after rollouts